IT Support & Maintenance for Individuals and Small Businesses
Practical IT help for everyday users and growing companies – from simple software issues to full server and cloud transitions.
See How We Can HelpSupport for Individuals & Professionals
Remote IT support so you do not have to struggle with technical issues on your own.
Remote Help & Troubleshooting
We connect securely to your computer or laptop and diagnose issues related to performance, software errors, internet problems and basic hardware faults.
Most common problems can be identified and resolved remotely without needing a physical visit.
Application Installation & System Tuning
Installation and configuration of everyday applications, antivirus software, office suites and business tools, along with basic system clean‑up and optimisation.
We help remove unnecessary programs, organise startup apps and apply updates so your system runs smoother.
Email & Outlook Configuration
Setup and troubleshooting of email accounts in Outlook or other mail clients, including signatures, folders, backups and basic security.
We ensure your email is properly synced across devices and that essential messages are not lost.
IT Support for Small & Medium Businesses
End‑to‑end IT support to keep your office network, devices and users working smoothly every day.
Remote & On‑Site Support
Remote support for quick issue resolution, combined with on‑site visits where physical checks, cabling or hardware work is required.
This hybrid model helps your team get help quickly while still covering situations that need a technician on the ground.
Servers, Domains & Workstations
Deployment and basic administration of on‑premise or cloud‑hosted servers, domain controllers, user accounts and workstation domain joins.
We help set up shared folders, permissions and policies so employees can securely access the resources they need.
File Sharing, Backup & Protection
Configuration of shared drives, network folders and basic backup routines to protect your important company documents.
We also assist with essential security measures like antivirus, updates and user access controls to reduce day‑to‑day risk.
From On‑Prem Servers to Secure Cloud Workspaces
Move from ageing on‑premise servers to cloud‑based storage and workspaces where your data is more secure and easier to access.
Assessment & Migration Plan
We review your existing servers, shared folders and applications, then propose a step‑by‑step migration plan to a suitable cloud platform.
The focus is to minimise downtime, preserve data integrity and keep the transition predictable for your team.
Cloud File Workspaces for Users
We create structured cloud workspaces so users can save and access their files from company‑controlled storage instead of local machines.
This centralisation improves collaboration, simplifies backup and keeps ownership of data with your business.
Security, Access & Cost Benefits
Cloud migration helps reduce hardware expenses, keeps software more up to date and improves resilience against failures and disasters.
Users can work securely from office or remotely, while the company maintains control over data and access.
Proactive Maintenance & Smarter IT Spend
Regular maintenance and planned improvements help individuals and small businesses avoid bigger, more expensive problems later.
Regular Health Checks & Updates
Scheduled checks for system performance, storage, antivirus status and operating system updates keep devices in better condition.
This reduces the risk of sudden slowdowns, crashes and security incidents that disrupt work.
Simple Ongoing Support Plans
For small offices and shops, we can offer ongoing support arrangements covering a fixed set of systems and services.
This makes IT costs more predictable and avoids repeated one‑time charges for common issues.
Helping Individuals & SMBs Save
By solving problems remotely where possible, extending the life of existing devices and using cloud wisely, we help you get more value from every rupee spent on IT.
You gain a reliable tech partner instead of hiring a full in‑house IT team.
Need Practical IT Help?
Whether you are an individual user or a small to medium business, Microprotech can keep your systems running, support your team and guide your move towards secure cloud‑based infrastructure.
Describe Your IT Support Needs